Digital Divide of Information literacy

Digital Divide : Gap between those people who are able to make effective use of ICT, computers and the Internet and those who are not.
- Lack of access to the hardware/software
- Lack of necessary skills to use them
- Poor, racial minorities, less educated, rural

Effects of digital divide
  • Health services
    • Provide online services: details about medicines and common ailments + how to treat them
    • patients can book appointments, receive consultation by e-mail
      • + order prescriptions
    • Can only be accessed by people with ICT facilities
    • May not be available
    • Cost
    • Lack of electricity supply
    • Remoteness
    • some hospitals can afford new technology and others cannot
    • Access patient records can be done by doctors at home
      • BUT if in rural area --> poor broadband connection
  • Employment opportunities
    • Most require understanding and skills in ICT
      • Candidates for jobs who do not possess these skills are unlikely to be employed
  • Schools and colleges have courses to teach ICT skills
    • Poor rural areas struggle to provide sufficient ICT resources
      • contributing to the digital divide
  • Nations
    • Global digital divide: Gap between countries who's economies make effective use of ICT, computers and Internet and those who do not.
    • Countries that have wide spread access to the Internet and, broadband can access world wide markets far more easily

Catering for disabilities
  • Input devices - easier to access info on Internet
  • New form of communication
    • instant messaging --> deaf/hard of hearing
      • webcams
  • Font size increased --> sight problems
  • Working from home
    • online shopping
      • gives freedom & independence
      • convenient - no travel - physical disabilities
      • delivered to their home
        • eliminating need to carry heavy shopping bags
      • eyesight problems - difficulty reading price labels
        • features to make the info easier to read
        • Problem:
          • very few supermarket websites cater for people with disabilities
            • hardcoded - data embedded within the program code - difficult to enlarge font
    • online banking
      • disability affects mobility
        • touch screen, voice recognition systems
      • amend account online
      • pay bills online rather than writing cheques +post letter
    • Online booking systems
      • easier than physically going to cinema/travel agent to book in advance
      • readily identify seating arrangements
        • customers can choose appropriate seat in appropriate position
      • Internet allows users to discover what is on offer
      • People with eyesight problems do not need to read travel brochures - can see same info on computer screen
        • can be zoomed (unless hardcoded)
    • Online health services
      • ability to contact, gain feedback
        • online consultation
          • saves time, expense of travelling to doctor's
            • mobility problems

Legal and Political Systems
  • Increased access to legal information - through Internet
  • Advice offered:
    • Family matters: divorce, provisions for children
    • Property: house conveyance
    • Legal contract
    • Liability
    • Taxes
  • Increased involvement in focus groups
    • Focus groups: Group of people gather together and discuss benefits and drawbacks of a product
      • Method in market research
      • Message board: form of Internet forum where members post messages for other users to see
      • Benefits:- members can be drawn from all over the world rather than from a narrow geographical area
        • Timings of meetings do not have to take into account the effects of travelling time and about of traffic
        • Meals do not have to be paid for
        • Poor weather condistions are no longer a factor in whether members will turn up
      • Disadvantages:- reduced interaction between members and moderator
        • Observers are no longer able to watch the reactions or general voice intonations
        • No face-t-face meeting
  • Increased influence with political representatives
    • Forums - websites used for holding discussions and allow postings
    • Weblogs (blogs) - Used by people to enable others to contribute to discussion
    • Wikis - website created for the purpose of any user who has access to it being able to edit it

Computer Fraud
  • Identity theft -copying of the details of a person for illegal use by another
    • Copying details of a credit card onto another card is a common method
  • Skimming - card that is swiped legitimately in a retail outlet is swiped again on another machine that reads all details from the card
    • can be transferred to a blank card
  • Phishing - customer is sent an email purporting to be from the bank asking for their account details and passwords
  • Pharming - genuine bank websites is redirected to a bogus website
  • Limit the ability of fraudster
    • use of firewall
    • anti-virus software
    • anti-spyware software

Antisocial Use of ICT
  • Hacking - Use of illegal methods to gain access to another user's computer
  • Virus - software program that can replicate itself over and over again on a hard disk
    • created to infect computers
    • usually attached to emails and instant messages
      • can also be downloaded through Internet
    • transfers from one computer to another and may modify or delete or corrupt files from a hard disk
  • Anti-virus software
    • contains a list of all known viruses and checks file extensions on all storage media in computer
      • deletes it
      • Problem: only works for viruses already known
    • uses rules similar to expert system
      • detects unusual behavior of computer system
  • Spyware - software put on a computer with malicious intent that allows people to access that computer and control its functions
  • Misuse of personal data
    • Deleting, amending, passing it on
    • Deleting personal data
      • logic bomb - delayed action piece of malicious code
        • when pre-defined date has been reached
        • when user fails to respond to a computer command
        • when user carries out a specific task
          • amending a file
    • Amending personal data
      • change details and resulting harm
    • distributing personal data
      • for financial gain
  • Method fo protect against loss/alteration of data
    • backup systems on completely different media
      • keep seperate from computer system
  • Spam - use of messaging systems to transfer messages in bulkto a main computer or device
    • carried out using email, instant messaging, blogs, mobile phones
    • copies of same message are transmitted in bulk
      • uses up memory capacity of the device
    • ISPs are most affected
      • but pwerless to prevent them
    • Spam filters - side effect: delete messages that are not spam
    • lots o spam - easy to create
      • companies that are prepared to sell CDs full of email addresses
  • Cyber bullying
    • use of Internet/messaging device to send messages to others to intimidate them
      • spreading rumors
      • personal data
Home Entertainment Systems
  • Home theatre systems
    • enables viewers to feel that they are watching a movie in a cinema or theatre
      • surround sound speakers - normally consists of 5 speakers placed around the room, allowing sound to come from the direction it appears on screen
      • Large, widescreen - to match the orientation of cinema screen
      • Clarity of pictures - produce sharper picture
        • Liquid crystal display (LCD)
        • Plasma TV
      • High definition source
        • HD optical disk such as blu-ray disk (blu-ray player needed)
  • Television
    • Satellite TV- transmitted via communication satellites
      • Transponder - device used for transmitting TV programmes
      • Attached to a communication satellite, receives signal from uplink satellite dish and transmits back to Earth to receiving satellite dishes
      • Signal gets amplified - Low noise blockdown (LNB) converter
      • Receiver acts as a decryption device
        • signal is encrypted
        • to decode/unscrabble, customer has to buy viewing card
      • Signal sent to satellite has to be compressed - encode signal
      • Free-to-air channels: viewer does not pay
    • Terrestrial TV -boardcast television
      • use of powerful aerials/antenna at broatcast centre
      • Broadcast centre --> Transmitter --> television aerial
      • Hills/mountains will prevent signal from reaching the destination
    • Internet TV
      • Increased Internet connection speed
      • decrease in connection costs
      • increased bandwidth
    • Television programmers
      • increased number of channels
      • better image quality (LCD and plasma)
    • Films (movies)
      • Channels that show only films, tend to have 'sister channels' (HDTV channels)
        • showing the same films but in HD format
      • Developments of blu-ray and DVD-RAM
        • Available to purchase on DVD
        • increase in quality
    • Music centres
      • Features:
        • FM tuner - capable of medium wave (MW) reception and some allow long wave (LW) reception
        • casette deck - may be becoming out of date
        • CD player - makes use of laser technology to convert digital data stored into electrical signals, which are then converted to sound
        • amplifier
        • speakers
        • universal serial bus (USB) port - allows a variety of devices to connect to computers or microprocessors so data can be receivedfrom or sent to the devices
        • memory stick
        • secure digital memory card - used to record digital audio broadcasts (DAB) radio programmes and used in digital cameras, handheld computers, GPS
        • MP3/Windows media audio (WMA) - formats of storing musical data in a comperssed form
          • reduce size of music filme and maintain sound quality
          • audio data diles are very large
            • normal compressed file is normally nearly 90% the size of the original and so not much benefit is derived
      • Interactive games console
      • Video-on-demand systems (VOD) - allows viewers to watch video over a network. The film is either constantly being transmitted over the network or downloaded in one go to a set-top box, allowing the viewer to watch it at their convenience
        • possible to pause, rewind and replay the film
      • projectors

Internet Auctions

  • allows people to put an item that they own up for sale
  • other users can place a bid for that item
  • the owner can put a reserve price on the item